County's new state-of-the-art fire control room

By Tim Clarke 13/03 Updated: 13/03 20:53

Buy photos » Picture courtesy of Graham Eglen at

THE CREATION of a new state-of-the-art control room which promises to improve the response of firefighters to emergency calls has secured £1.8million of Government funding.

The new centre, due to open later this year, will manage Hereford and Worcester Fire and Rescue Service's emergency 999 calls at its headquarters in Charles Hastings Way in Worcester.

The existing control room has operated out of the fire station in Copenhagen Street in the city centre for the past half a century. But, while the equipment has been updated a number of times over the last 50 years, the current system is now over 15 years old and in need of major investment.

The fire and rescue services in Hereford and Worcester and Shropshire are jointly developing new control rooms, which will use a shared system with common operational, technological and procedural practices. This will enable them to work together during major incidents and exceptionally busy periods.

It comes after the Government took the decision in December 2010 to scrap controversial proposals for a new FireControl system. This would have seen the replacement of the 46 fire and rescue services' local control rooms across England with nine purpose built regional control centres, linked by a new IT system.

Instead the Government made available a pot of £82.8million in funding for fire authorities to fund their own projects to improve the resilience, efficiency and technology of control services.

Coun Derek Prodger, chairman of Hereford and Worcester Fire and Rescue Authority, said: “We purposely did not invest in our current control room for a number of years because we believed the regional control facility was imminent."

However, the coalition Government believed the project was not cost effective and devolved the responsibility back to the fire authorities.

"We welcome this funding announcement as it will enable us to provide an improved service for the residents of Herefordshire and Worcestershire.”

HWFRS’ Chief Fire Officer Mark Yates said he was delighted the service had been awarded the full amount of funding that it bid for.

“We believe that this state-of-the-art control room will improve the efficiency of our call handling function and improve our emergency response," he added.

Popular Stories »

1 Trailer, jumps and wings stolen in Droitwich raid

2 Pair trapped in serious Droitwich crash

3 Unruly Droitwich man gets two-year CRASBO

4 Droitwich Leisure centre in line for 1million revamp

5 Punk band to play Bromsgrove's Black Cross

More news »

Droitwich pensioner found safe and well

THE DROITWICH man who went missing from his

TV show gives pole dancing a big lift

A POLE dance school with classes in Droitwich

Busy year for Twinning Group

MEMBERS of Droitwich Spa’s French Twinning Group are

Massive surge in Spa house prices

HOUSE PRICES in Droitwich have soared by almost

Regional news »

Worcester Observer

Visit the Worcester Observer website for the latest.

Evesham Observer
Unprovoked assault on Vale jogger

WITNESSES are being sought following an unprovoked assault on a ...

Redditch Standard
Music night organised by cancer survivor

A CANCER survivor is set to bring a night of ...

Stratford Observer
Morrisons staff cycle round the world in 48 hours

IT was olé and away as staff at Morrisons Stratford ...

Business Directory »

See your advert here »